Your Voice.
Our Accountability.
A direct, secure, and trackable channel for every Daet resident to raise concerns with the local government. Because genuine transparency begins with an open door.
Four Steps from Complaint to Resolution
Filing a complaint is straightforward and transparent. Our process is designed to keep you informed and ensure every concern receives proper attention.
Complete the form with your concern, the relevant department, and any supporting documents.
A unique tracking number is issued instantly so you can monitor your complaint's status at any time.
The appropriate office investigates and takes the necessary corrective action within the mandated timeframe.
You are notified once your complaint is resolved. Your feedback helps us improve public service delivery.
Built for Every Resident of Daet
Accessible, secure, and built to the highest standards of public accountability — regardless of your age or technical experience.
Your identity and complaint details are fully protected. All submissions are encrypted and handled with strict confidentiality.
Know exactly where your complaint stands — from submission to investigation to final resolution — updated live.
Complaints are automatically directed to the correct LGU department, eliminating delays and miscommunication.
Resolution statistics are published publicly, holding each office accountable to transparent performance benchmarks.
File and track complaints from your phone, tablet, or desktop — no app installation required.
Fully aligned with the Code of Conduct and Ethical Standards for Public Officials and Employees.